A few more developments for you...

As ever we have been developing away to bring some more features to the site. Firstly something we have been meaning to add for a while is Google Maps on each businesses page. Take Sainsbury's for example, now you can easily find the businesses you are looking for.











We have also added a free alert for all users. On each business page you can sign up to an alert everytime someone rates and everytime we or the business concerned posts a response or a news story. Whether you are a consumer, work for the business or a business owner you can keep fully up-to-date. Which makes you better informed and helps you participate in the conversation.

We are constantly developing the site and aim to bring more features online soon. Please keep sending in your suggestions for tweaks and improvements, it all helps to make a better user experience.

'What is going on at Plebble.com'

Hi, this is just a quick update of what is going on at Plebble.

Firstly MyCustomer.com has published one of James's articles, entitled 'What does web 2.0 mean for your business?' I recommend reading it, particularly if you are a business owner.

We have also made a few minor developments to the site. Firstly we have added a news scroller for our 10 latest In the News stories. It also allows business Members to upload stories, which are clearly marked as sponsored.

We have also added a latest 10 ratings fader on the Plebble.com splash page. We felt the page was too static otherwise.

As always we love hearing from you, so if you have any questions or comments on these or anything else on the site then please contact us.

Happy New Year!

Happy New Year! It is great to be back at Plebble after a little break over the festive period. We hope you all enjoyed yourselves.

I picked something up on Google News this morning, which I thought I would share. Silicon.com posted an article on Forsee results which has complied the top 30 UK online retailers for customer service over the Christmas period. Forsee found that pure online retailers such as Play.com and Amazon.co.uk came first and second scoring 76 and 75 out of 100 respectively. It was a mixed bag for traditional retailers websites with many featuring at the bottom of the list including the likes of B&Q, Comet, Currys, PC World and WH Smith. However bucking the trend was HMV coming fourth in the list.

These Forsee results are consistent with Plebble for example Amazon.co.uk and HMV have Plebble-ratings of 3.13 and 3.66.

The findings give a useful insight into who were the online customer service winners and losers over the Christmas period. In the News today was Play.com for 24% jump in sales over the Christmas period. Play.com is top of Forsee's list, which shows that it really does pay companies to deliver good customer service.

There has been plenty In the News about the growing prefence amongst shoppers to buy online. For example it is thought £14 billion was spent online by UK consumers this Christmas.

If you were one of them please log onto to Plebble and rate you Christmas experiences (positive or negative). That way we can use your experiences to help fellow consumers and businesses, which should mean next Christmas you will get an even better shopping experience!