Friday 27 June 2008

Welcome to the new Plebble Club

The ‘Plebble Club’ is now live! It helps you track your activity on the site and interact with it more. Since Plebble.com’s inception we have always wanted to maintain a ballet box approach to ratings. We think it is vital to provide a really simple and secure ratings process, so you can easily drop in feedback. Keeping the ballet box parallel, we also think it is important that you remain anonymous simply so you feel no pressure or influence from anyone else on your ratings. With the introduction of the Plebble Club, we have maintained this approach whilst giving you features to help you manage and interact with your activity on the site.


You will be some of the first Plebble Club users and we would really appreciate any feedback you have. For example how we can improve the existing functionality and what additions we should make to it. So please get in touch.

Thursday 26 June 2008

Handy Q&A for businesses

Ben Matthews has blogged about us a couple of times, thanks Ben! His lasted post includes a Q&A from James. It is helpful not just for PR's (which is the field Ben works in), but also for businesses looking to engage with Plebble and get the most out of the site.


As a side note, the blog is hosted on Marcom Professional. It is a professional network for those working in marketing communications. For those in the area, it looks like a great resource.

Wednesday 4 June 2008

Consumer Satisfaction Index


You may have noticed a new addition to the site and that is our Consumer Satisfaction Index (CSI) in Plebble Analysis. Our CSI is a monthly round up of UK customer satisfaction based on your ratings. Your ratings help us track your overall happiness towards businesses. We call it 'Net Happiness' and as you can see it shows a declining picture :-(. Your ratings also help us track the most and least popular sectors and the best/worst performing businesses. We always meant to add to the Plebble Analysis section and we hope to add more features as the site grows.

Another little addition to the site is you can now receive an RSS feed for all our Plebble News so you never need be out of touch with consumer news again.