Call centre revenge picked up by the press

Just uploaded to our 'In the News' service is the story about George Bates. This story was picked up by The Times, Telegraph, Mirror, Metro, Daily Mail and the Sun. It is hardly surprising the story got so much coverage considering having your bank account sabotaged after giving poor ratings in a post call customer satisfaction survey is a shocking incident. Although many of us haven't experience such extreme poor service as poor George Bates, we can still relate to it because of our own experiences with call centres. I suspect that is why so many of the daily papers picked up the story.

On Plebble we have a press service where every time you rate you can consent to press contact. We then offer your ratings as case studies for journalists. At the moment we have journalists from the Times and the Independent signed up and we are in the process of encouraging more. So rating on Plebble not only gives your experience good online exposure it could also give it media coverage.